Terms & Conditions
Last updated: 14 October 2025
Welcome to Digital Raisers Consultant (“DRC”, “we”, “us”, or “our”). These Terms & Conditions (“Terms”) govern your access to and use of our website digitalraisersconsultant.com (the “Site”) and our independent consultation services for satellite radio and music streaming platforms (the “Services”). By accessing the Site or using the Services, you agree to be bound by these Terms.
1) Who we are
Digital Raisers Consultant is an independent digital services agency offering setup assistance, activation help, troubleshooting guidance and general technical support for popular radio and music streaming services (e.g., satellite radio, car radio head units, and online music platforms). We are not affiliated with SiriusXM, Apple, or any other provider. We do not sell subscriptions and we do not earn commissions from any provider.
2) Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Services. By using the Services, you represent that you meet this requirement.
3) Scope of Services
- Account setup, activation guidance, plan selection support, and general troubleshooting for supported devices and apps.
- Advice is provided on a best-effort basis and depends on the accuracy of the information you provide.
- We do not control third-party platforms and cannot guarantee their availability, pricing, features, or outcomes.
4) Appointments, Fees & Payments
- Consultations are charged as a transparent flat fee or as otherwise communicated to you before service.
- Payments are due at the time of booking or as invoiced. You authorize us to charge your selected payment method for the quoted fees and applicable taxes.
- Cancellations/Rescheduling: Please notify us at least 12 hours before your appointment. Missed or late-canceled sessions may be charged in full.
- Refunds: Because our time and advice are delivered during your session, fees are generally non-refundable once the consultation has started. If we cannot deliver a session due to our fault, we will offer a re-schedule or a refund at our discretion.
5) Your Responsibilities
- Provide accurate, up-to-date information about your device(s), subscription(s), and issues.
- Maintain your own accounts, passwords, and security settings with third-party providers.
- Comply with the terms, policies, and applicable fees of any third-party services you use.
6) Third-Party Services
We may refer you to, or work with, third-party platforms and products. Those services are governed by their own terms and privacy policies. We do not control and are not responsible for any third-party acts, omissions, pricing, data handling, or service quality.
7) Intellectual Property
The Site and its contents (text, graphics, logos, layouts) are owned by or licensed to DRC and are protected by applicable intellectual-property laws. You may not copy, modify, reproduce, or distribute any part of the Site without our prior written consent.
8) Permitted & Prohibited Use
You agree not to misuse the Site or Services. Prohibited conduct includes: unlawful activity; interfering with Site security; reverse engineering; scraping or automated data collection without consent; and infringing third-party rights.
9) Disclaimers
The Site and Services are provided on an “as is” and “as available” basis without warranties of any kind, express or implied. We do not guarantee that any specific result will be achieved, that a third-party platform will function without error, or that issues will be permanently resolved.
10) Limitation of Liability
To the fullest extent permitted by law, DRC and its owners, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages; loss of data; loss of profits; or business interruption arising from or related to your use of the Site or Services. Our total liability for any claim is limited to the amount you paid to us for the applicable Service.
11) Indemnification
You agree to defend, indemnify, and hold harmless DRC from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorney fees) arising from your misuse of the Site or Services, your violation of these Terms, or your violation of any third-party rights.
12) Privacy
Your use of the Site and Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
13) Changes to the Terms
We may update these Terms from time to time. The “Last updated” date above reflects the latest revision. Continued use of the Site or Services after changes take effect constitutes acceptance of the revised Terms.
14) Governing Law & Dispute Resolution
These Terms are governed by the laws of India, without regard to conflict-of-laws principles. You agree that the courts located in Jalandhar, Punjab, India shall have exclusive jurisdiction over any dispute arising from or relating to these Terms, the Site, or the Services.
15) Severability & Entire Agreement
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force. These Terms constitute the entire agreement between you and DRC regarding the Site and Services.
16) Contact
Digital Raisers Consultant
173, Guru Nanak Nagar, Jalandhar, Punjab 144002, India
Phone: 1 (888) 613-9082
Email: support@digitalraisersconsultant.com
This page is provided for general information and is not legal advice.